Frequently Asked Questions

We proudly serve all of New England, including Massachusetts, Rhode Island, Connecticut, New Hampshire, Vermont, and Maine. We offer same-day service in most areas and 24/7 emergency support.

Yes! We provide 24/7 emergency garage door services. Whether your door won't close at night or a spring breaks on the weekend, we're here to help. Call (774) 525-2775 anytime.

Absolutely. SmartLift is fully licensed, insured, and bonded. All our technicians are background-checked, certified professionals. We're also BBB accredited with an A+ rating.

Yes! All our work comes with a 90-day warranty on labor and parts. We also honor manufacturer warranties on all products we install.

Costs vary depending on the repair needed. Spring replacement starts at $199, opener repair at $149, and full door replacement from $799. We provide free estimates and upfront pricing before starting any work.

Yes! We provide free, no-obligation estimates for all services. Contact us at (774) 525-2775 or fill out our online form to schedule your free estimate.

We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), checks, and offer financing options for larger projects.

Yes! We offer 15% off for veterans and active military, and 10% off for senior citizens (65+). We also run seasonal promotions—ask about current offers when you call.

We recommend professional maintenance at least once a year. Regular service includes lubrication, balance adjustment, safety inspection, and hardware tightening to prevent costly repairs and extend door life.

Common warning signs include: loud grinding or squeaking noises, slow operation, door doesn't close completely, sagging on one side, broken springs, frayed cables, or the opener strains to lift the door. If you notice any of these, call us for an inspection.

Standard springs last 7-9 years or about 10,000 cycles. High-cycle springs can last 15-20 years. We offer premium spring upgrades that significantly extend lifespan.

While minor tasks like lubricating hinges are safe, spring and cable repairs are extremely dangerous and should only be done by professionals. Springs are under high tension and can cause serious injury. Always call a professional for safety.

Most single-car garage door installations take 3-4 hours. Double-car doors take 4-6 hours. Complex installations with custom features may take longer. We'll provide an accurate timeline during your estimate.

We work with all major brands including LiftMaster, Chamberlain, Genie, Craftsman, Clopay, Amarr, Wayne Dalton, and more. We can service, repair, or install any brand of garage door or opener.

It depends on the door's age and condition. If your door is over 15 years old, has multiple issues, or repair costs exceed 50% of replacement cost, replacement is usually the better investment. We'll provide honest recommendations during your free estimate.

Yes! We install and program smart openers that work with Alexa, Google Home, Apple HomeKit, and smartphone apps. Control your garage door from anywhere and receive alerts when it opens or closes.

Common causes include: misaligned safety sensors, blocked sensor path, limit settings need adjustment, broken springs, or opener malfunction. Check if sensors are aligned and clean. If the problem persists, call us for professional diagnosis.

Noise usually comes from worn rollers, loose hardware, lack of lubrication, or an old chain-drive opener. We offer noise reduction services including roller replacement and belt-drive opener upgrades.

This can be caused by: stuck remote button, interference from nearby devices, faulty circuit board, or someone nearby using the same frequency. We can diagnose the issue and reprogram your system.

DO NOT attempt to open the door manually—it's extremely heavy without spring support. DO NOT try to replace springs yourself—they're under high tension. Call us immediately at (774) 525-2775 for emergency spring replacement.